More time for your patients.
We'll handle the rest.
HealthConcierge24 handles appointments, requests and patients. Always available, even when you're busy.
15 days free · No charge today · Cancel anytime
Less stress · Fewer calls · More time for your patients
Trusted by the most modern medical practices
Less chaos. Fewer calls. More patients handled.
Every morning HC24 tells your team exactly what to do to reduce no-shows, recover dormant patients and fill the calendar. Concrete actions, not abstract dashboards.
The product
A reception desk that never sleeps,
and never forgets a thing.
Always on
Patients book, reschedule and ask questions any time — without calling the front desk.
Integrated calendar
Knows everyone's availability and books the right slot first time.
Smart triage
Reads urgency, escalates complex cases to your team and handles the rest on its own.
Privacy by design
GDPR compliant, encrypted at rest and in transit, full audit log of every interaction.
How it works
Live in an afternoon.
A quiet phone from tomorrow.
No new hardware. No staff training. The concierge plugs into the tools you already use.
Set up your practice
Profession, hours, services. You're online in under 2 minutes.
Customise the replies
FAQs, prices, triage rules. Your procedures, captured once.
We take care of it
Patients write, speak or call. The concierge books, confirms and reminds.
Four plans. One always-on AI concierge.
Start with Starter. Unlock reactivations, SMS and WhatsApp when you need them. Custom pricing for clinics.
Starter
For family doctors and solo professionals who want to start now.
- 24/7 AI concierge in 3 languages
- Up to 100 requests / month
- Automatic email confirmations & reminders
- Smart agenda + daily AI summary
- Public page /your-name
Professional
For private practices and specialists who want to streamline requests and scheduling.
- Everything in Starter, unlimited requests
- AI patient reactivation campaigns
- Deposit & payment handling (Stripe)
- Advanced insights and monthly reports
- Custom branding for your page
- Extended multi-language (IT/EN/ES + more)
Premium Concierge
For high-profile practices and outpatient centers that want an always-on assistant.
- Everything in Professional
- SMS + WhatsApp to patients
- Urgent push alerts to staff
- Dedicated phone number (voice forward)
- Advanced waitlist + auto-assignment
- Custom onboarding + priority support
Clinics & Enterprise
For multi-site clinics and healthcare groups. Custom pricing based on volume and integrations.
- Everything in Premium Concierge
- Multi-site and multi-practitioner
- Dedicated PMS / EMR integrations
- SLA, DPA and white-glove onboarding
- Dedicated account manager
- On-site or remote staff training
15 days free · No charge today · Cancel anytime · price.manage
Security
Your patients' data,
handled the right way.
Health Concierge is built for European healthcare. GDPR compliant, EU servers and enterprise-grade security — even for a single practice.
GDPR compliant
Data handled under the European Privacy Regulation. DPA and notices included.
End-to-end encryption
AES-256 at rest, TLS 1.3 in transit. Patient conversations stay private.
EU servers
Health data stays in Europe. ISO 27001 and SOC 2 certified providers.
Full audit log
Every interaction tracked. Export and deletion on request.
Give your team their afternoons back.
Setup takes minutes. Most practices see a 60% drop in inbound calls in the first week.